We know the right digital tools can drive transformation, but integrating a new platform can be a confusing process, especially if you don't handle it properly. Institutional resistance, complex and specialized technology functions, and ineffective pre-fact learning are key factors complicating the adoption process.
To put it simply, there are usually three interrelated challenges associated with implementing a new platform: corporate culture, the learning curve, and the loss of knowledge. You can also browse this website to get more information about the best digital adoption platforms.
Company culture: No matter how effective your sales process is, your rep is likely to be against the change. The level of inertia is reasonable. Long-term employees are key drivers of company culture and often slowly trade in tools they are already familiar with for new ones.
Digital transformation is associated with changing corporate culture and the introduction of new technologies. However, cultural change is less stressful when the technical challenges involved are simpler.
Technology: Modern business platforms are highly specialized and have an expensive learning curve. New consumers will face difficulties regardless of their import volume. During the training phase, employees make mistakes on the new platform or spend hours developing assignments.
Loss of knowledge: Traditional software on board – some with instructors in crowded rooms – is expensive, time-consuming and has only temporary effects. It's hard to get experience on the platform as a team. It's easy to lose. Your company's collective knowledge, especially with regard to specific software platforms, is limited in several ways.