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The IRS is one of the most popular government agencies online with over 200 million visitors each year. Unfortunately, some taxpayers have had problems getting through to the IRS or having their letters processed. Here are some tips on how to contact the IRS and get your questions answered: 

-Phone: The best way to contact the IRS is by phone. You can call in any time of day or night, and you don't even have to leave your house. Just remember to keep your taxes handy so you can give the representative all of the information they need. An offer in agreement IRS (OIC) is an agreement between a taxpayer and the Internal Revenue Service that settles a taxpayer's tax liabilities for less than the full amount owed.

-Email: If you'd like to email the IRS, be sure to include your full name, address, and taxpayer identification number (PIN). You can also attach copies of your taxes or letters that you're trying to have processed. 

-Mail: You can also try mailing your letter or tax return directly to the IRS office in your area. However, this may take longer than emailing because there are more people needed to process these submissions. If you have time to wait, try mailing your tax return or letter on Friday. 

-Another way: If you can't get the IRS to contact you, then you may want to submit your taxes via the Internet. To do this, visit and enter your PIN in the box with the other required information. You should also print out a copy of Form 1040 for this form submission so you know what type of documentation to attach with your request.

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